Client Setup Steps

VPNGF Quick Start

Create an account, get a subscription, and import a route into the client on your device.

This guide covers the essential steps for your first connection. If you already have an account and an active subscription, skip ahead to getting your subscription or to the instructions for your platform. You can read about how routes work and how to choose a streaming region after you’ve connected successfully.

Create an Account and Open the Dashboard

Use the “Free to use” option below to open the VPNGF dashboard. Creating an account doesn’t require an email address—just enter a username and password. Choose a username that’s easy to recognize but doesn’t reveal personal information. Use a unique password and store it in a trusted password manager. Before submitting, check for extra spaces, especially if you pasted your password.

Once your account is created, follow the on-screen instructions to open the dashboard. If you’re still on the sign-in screen, use the username and password you just saved; there’s no need to create another account. If you already have an account, use “Log in” on the right side of the navigation. Once in the dashboard, open “Account overview” and make sure you’re signed in to the account you’ll use for your subscription before going to the plans section.

The dashboard manages your account, orders, and subscription. The client on your device handles the actual connection. They’re separate: accessing the dashboard doesn’t mean your device is connected, and installing a client doesn’t mean you have an active subscription. Choose a plan first, then get a subscription to import so you don’t waste time trying to connect with an empty route list.

Choose a Plan and Confirm Your Order

Open the plans section in the dashboard and decide whether a monthly subscription or a data plan better suits your usage. Monthly subscriptions include ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on the activation date. If you regularly stream video or sync files, choose a data tier based on your actual usage rather than the number of devices. VPNGF allows unlimited simultaneous devices, but devices on the same subscription share its data allowance.

If your usage is irregular, compare the data plans: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. Data is available until used and never expires. These plans are billed differently from subscriptions that reset monthly. Before choosing, check the plan name, price, data allowance, and billing terms. For a detailed comparison, visit the pricing page, then return to the dashboard.

After choosing a plan, follow the dashboard prompts to place your order, then pay with Alipay, WeChat Pay, or USDT. Keep the order page open during payment. Once payment is complete, return to the dashboard and check your order and subscription status. If the payment page shows completion but the overview hasn’t updated, refresh the status and check the order before placing another one. If you still can’t confirm it, sign in to the dashboard and submit a support ticket linked to the order.

VPNGF offers a 60-day money-back guarantee. See the Terms of Service for how to request a refund. If you upgrade a monthly subscription partway through its term, the price difference is converted into remaining days; an upgrade does not restart the full billing period. To get started, just confirm that your subscription is active, then get the subscription link. Importing it into a client doesn’t require another payment.

Choose this plan

Get your subscription from the overview

Once your subscription is active, open the account overview and find its details. Check that the plan and remaining data match what you just chose, then use the import option or copy the subscription link. To use another device, sign in to the same account to get the link; there’s no need to create another account just to add a device.

A subscription link isn’t a regular webpage to read in your browser. It lets a client retrieve route configurations. If the dashboard offers an import option for your installed client, use that first. If your browser asks whether to open the client, check that it’s the right app before confirming. If the app doesn’t open, copy the link and look for “Import from URL,” “Add subscription,” or a similarly named option in the client.

Paste the link into your client soon after copying it, before something else replaces it on your clipboard. Paste the full address—don’t remove parameters, change the domain, or split the link across lines. Some clients ask you to enter a subscription name first. This is just a label displayed on your device; you can call it “VPNGF.” The link field is what the client uses to retrieve routes.

If the overview doesn’t show an available subscription, check your plan and order status rather than looking for a public link elsewhere. Once you’ve copied the subscription, get the client for your device and import it. For issues such as failed subscription updates or account status errors, visit the Help Center.

Open the Account Overview

Import the client for your platform

Active subscribers can download the VPNGF client for their platform from the dashboard. Sign in before downloading the client or getting your subscription; installation files aren’t linked directly from the marketing pages. The instructions below cover desktop and mobile clients. Interface labels may vary, but the goal is the same: import the subscription and display the available routes.

Download the Client

Windows: Find the Subscription Menu in the Desktop Client

Select the Windows client in the dashboard and install it using the instructions in the download section. When you first open it, check whether a subscription or configuration is already listed. The connection toggle isn’t where you add a subscription. Look for “Subscription,” “Configuration management,” or a similar section, choose the option to import from a link, paste the full subscription address copied from the overview, then save and update it.

After the update completes, you should see route names or a list of regions. Select the configuration you just imported, then return to the connection screen and choose a route. Windows system proxy settings and the client’s connection status may be shown separately. Follow the client’s instructions to enable the required connection feature, and avoid changing multiple network settings manually. Once your connection is working, you can consider enabling startup on boot. For more desktop setup details, see Windows Setup from Scratch: Installation and Startup.

macOS: Import First, Then Allow Network Access

Download the macOS client from the dashboard and install it as prompted. Open the subscription or configuration menu. If the dashboard’s import button opens the app correctly, check the configuration name before confirming. Otherwise, choose the option to import from a URL and paste the subscription link. Save and update the configuration, confirm that routes appear in the list, then return to the connection screen.

When you connect on macOS, you may be asked to allow a network configuration or grant related permissions. Make sure the prompt comes from the client you just installed, then follow the system instructions. After granting permission, check the client status; a dismissed system prompt alone doesn’t mean you’re connected. If you’ve imported the configuration but the route list is empty, check the update result and subscription status first. Don’t repeatedly uninstall and reinstall the app.

Android: Add a Subscription and Allow the VPN Connection

Download the Android client from the dashboard. After installing it, open subscription or configuration management, choose “Add subscription,” and paste the full link. If the dashboard supports direct import, make sure it opens the client you intend to use. After importing, update the configuration once and wait for the route list to appear. Select a route and connect. When Android displays a VPN permission prompt, check the app name before allowing it.

For your first test, keep the client in the foreground. Once websites and apps load, switch to another app and check that the connection stays active. If it disconnects only when the screen is locked or the app is in the background, check the system’s battery management and background settings for the client before assuming there’s a route problem. Per-app routing can be adjusted later; leave the defaults in place for your first connection. For per-app routing, see Android Background Connections and Per-App Routing.

iOS: Install and Import Using the Dashboard Instructions

Find the iOS instructions in the client downloads section of the dashboard, then install a compatible client using the App Store link provided there. Return to the overview and use the matching import option. If the app doesn’t open automatically, choose “Add from URL” in the client’s subscription or configuration menu, paste the link you copied, then save and update it. Check that the route list has loaded before connecting.

When iOS prompts you to add a VPN configuration, approve it in the system settings. Return to the client and check the selected route and connection status before opening the service you want to use. If an error appears right after importing, make sure the clipboard still contains the complete link. If the connection fails after switching networks, disconnect and reconnect. There’s no need to delete your account or create a new subscription to try again.

VPNGF also offers a Linux client. Follow the instructions in the dashboard’s download section for that platform. On every platform, a successful import means the configuration updates, routes appear in the list, and the selected configuration can start a connection. For protocol differences and more detailed route selection advice, see The Complete Guide to Network Access. You don’t need to change these settings before your first connection.

Connect to a Route and Verify It Works

Once the route list has loaded, choose a region and route that suit the service you want to use. For streaming, consider your account region and the platform’s rules; a route name alone can’t tell you whether all content will be available. For your first connection, use rule-based mode so services that need cross-border access are routed according to your configuration. Global mode can help with troubleshooting, but it doesn’t need to be your default.

Select a route and connect. Wait for the client to show that you’re connected, then open the target website or app. First check that the page loads fully, then test sign-in, the content list, playback, or other actions you need. A change in the client’s status doesn’t mean every app is using the connection. Likewise, opening an unrelated website doesn’t confirm that the service you want is working.

If the client shows connected but the service still fails, close and reopen the service’s existing page, then check the active configuration, rule-based mode, and selected route. To compare, try a different route suited to the same purpose and test again after reconnecting. Change one setting at a time and keep any error messages so you can tell whether the issue is with the configuration, region selection, or local network.

If the route list is empty, return to subscription management and check whether the update succeeded. If the connection button won’t start, check system permissions. If nothing works after connecting, disconnect the client and confirm that your local network is working. Avoid running multiple clients that control network traffic at the same time. Following these steps makes it easier to find the cause than repeatedly changing protocols, reinstalling apps, or placing another order.

After verifying the connection, keep the working configuration and adjust background operation, startup settings, or per-app routing one at a time. When switching networks or devices, follow the same sequence: update the configuration, choose a route, and test the connection. VPNGF supports unlimited simultaneous devices. To add a device, sign in to the dashboard to get the subscription, then import it and grant system permissions on that device.